Legal

Privacy Policy

Last updated: March 11, 2026 · Effective immediately

01 Introduction

ED IMPORTS LTDA ("ED Imports," "we," "us," or "our"), registered under CNPJ 48.313.406/0001-50, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you visit our store, use our website, make purchases, or interact with our services and communications.

We comply with the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados — LGPD, Law No. 13,709/2018), the Brazilian Consumer Defense Code (CDC, Law No. 8,078/1990), the E-Commerce Decree (Decreto No. 7,962/2013), and applicable regulations governing retail commerce and imported goods in Brazil.

02 Data Controller

Company: ED IMPORTS LTDA
CNPJ: 48.313.406/0001-50
Address: R. Luiz José da Silva, 26, Brasília, Nossa Senhora da Glória – SE, 49680-000, Brasil
Contact: contact@edimports.com.br

03 Data We Collect

We may collect the following categories of personal data depending on how you interact with us:

CategoryExamplesPurpose
Identity DataFull name, CPF, date of birthPurchases, invoicing, loyalty program
Contact DataEmail, phone, addressCommunication, delivery, support
Financial DataPayment method, installment plan, transaction recordsPayment processing, financing
Purchase DataItems purchased, sizes, preferences, order historyService, loyalty, recommendations
Technical DataIP address, browser, device informationSecurity, website analytics
Preference DataStyle preferences, wish lists, size profilesPersonalization, marketing

Size & Style Profiles: When you provide sizing information or style preferences (in-store or online), this data is stored in your customer profile to improve your shopping experience and provide personalized recommendations. You can request to view, update, or delete this profile at any time.

04 How We Use Data

Sales & Orders: To process purchases, manage payment installments, issue invoices (Nota Fiscal), handle returns and exchanges under the CDC's consumer protection provisions, and maintain your purchase history.

Personalization: To provide style recommendations, size-appropriate suggestions, and curated product alerts based on your preferences and purchase history.

Loyalty Program: To manage your VIP membership, track points or reward balances, provide early access to new arrivals, and send exclusive member offers.

Communication: To send order confirmations, and with your consent, new arrival notifications, seasonal lookbooks, promotional offers, and event invitations.

Legal Compliance: To comply with tax obligations (Nota Fiscal issuance), consumer protection regulations, customs and import documentation requirements, and other applicable Brazilian laws.

Security: To detect and prevent fraudulent transactions, protect against unauthorized access, and ensure the security of payment processing.

05 Legal Basis

In accordance with Article 7 of the LGPD, we process your data under the following legal bases:

Contract Performance: For processing purchases, managing delivery, handling returns and exchanges, and fulfilling obligations under the sale agreement.

Legal Obligation: For Nota Fiscal issuance, tax compliance, import documentation, consumer protection record-keeping, and regulatory reporting.

Consent: For marketing communications, personalized recommendations, loyalty program enrollment, size/style profile creation, and non-essential cookies.

Legitimate Interest: For fraud prevention, service improvement, basic analytics, and customer relationship management, provided these do not override your fundamental rights.

06 Data Sharing

We do not sell, rent, or trade your personal information. We may share data only under these circumstances:

Payment Processors: Secure payment gateways and financial institutions for transaction processing and installment plans in compliance with PCI-DSS standards.

Delivery Partners: Logistics companies that handle product shipping, receiving only the information necessary for delivery (name, address, contact).

Service Providers: Trusted third parties assisting with website hosting, email communications, CRM systems, and social media management, bound by data protection agreements.

Legal Authorities: When required by law, court order, or governmental authority, including tax reporting, customs authorities, and consumer protection agencies.

All third-party providers are carefully vetted and contractually required to maintain appropriate security measures in compliance with the LGPD and applicable regulations.

07 Data Retention

We retain your personal data only for as long as necessary:

Purchase & invoice records: Minimum 5 years (tax legislation). Customer account & loyalty data: Duration of active relationship plus 5 years. Size/style profiles: Until you request deletion or account closure. Marketing consent: Until withdrawn. Exchange/return records: 5 years from transaction date. Website analytics: Maximum 26 months in aggregated form.

Upon expiration of retention periods, data is securely deleted or irreversibly anonymized.

08 Your Rights Under LGPD

Under the LGPD, you have the following rights:

Confirmation & Access: Confirm whether we process your data and access a copy of it.

Correction: Request correction of incomplete, inaccurate, or outdated data.

Anonymization, Blocking, or Deletion: Request anonymization, blocking, or deletion of unnecessary or excessive data.

Data Portability: Request transfer of your data in a structured format.

Consent Withdrawal: Withdraw consent at any time, including unsubscribing from marketing and opting out of the loyalty program.

Profile Deletion: Request deletion of your size/style profile and personalization data at any time.

Objection: Object to processing based on legitimate interest.

To exercise these rights, contact us at contact@edimports.com.br. We will respond within 15 business days.

09 Cookies

Our website may use cookies and similar technologies:

Essential Cookies: Required for website functionality, shopping cart, and secure checkout.

Analytics Cookies: Help us understand browsing patterns and popular products to improve your shopping experience.

Preference Cookies: Remember recently viewed items, wish lists, and display preferences.

Marketing Cookies: Used to deliver personalized fashion recommendations and retarget promotions, activated only with your explicit consent.

You can manage cookie preferences through your browser settings at any time.

10 Data Security

We implement comprehensive security measures including SSL/TLS encryption for all website transactions, PCI-DSS compliant payment processing through certified gateways, role-based access controls limiting data access to authorized personnel, encrypted storage for financial and sensitive personal data, regular security assessments, and employee training on data protection and customer confidentiality.

Financial data such as credit card numbers is processed exclusively by PCI-DSS certified payment partners and is never stored on our own systems.

11 International Transfers

As an importer of fashion products, certain business operations may involve international partners. If your personal data is transferred outside of Brazil (for example, through cloud hosting, analytics services, or communication platforms), we ensure appropriate safeguards per Chapter V of the LGPD, including standard contractual clauses, adequacy decisions by the ANPD, or your explicit consent. Product import operations involve commercial data only and do not require transfer of customer personal data to international suppliers.

12 Children's Privacy

While our store may carry products suitable for younger audiences, online purchases and account creation require adult authorization. We do not knowingly collect personal data from individuals under 18 without parental or guardian consent. If we become aware that data from a minor has been collected without proper authorization, we will take immediate steps to delete it in compliance with the LGPD and the Statute of the Child and Adolescent (ECA).

13 Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Significant changes will be communicated through our website, email, social media, or in-store notices. The "Last updated" date will always reflect the most recent revision.

14 Contact Us

For privacy questions, data rights requests, or profile management:

ED IMPORTS LTDA
R. Luiz José da Silva, 26
Brasília, Nossa Senhora da Glória – SE, 49680-000, Brasil
Email: contact@edimports.com.br
CNPJ: 48.313.406/0001-50

You also have the right to file a complaint with the Brazilian National Data Protection Authority (ANPD — Autoridade Nacional de Proteção de Dados) at www.gov.br/anpd if you believe your data protection rights have been violated.